Privacy Policy

General

Protecting your personal data is very important to us. We process your data solely on the basis of the applicable legal provisions (GDPR, Austrian Data Protection Act, Telecommunications Act 2003). Below we inform you about how we process your personal data and about the claims and rights you have under data protection law.

Controller responsible for data processing:

Apotheke zur Triumphpforte:
Leopoldstraße 12-14
A-6020 Innsbruck
+43 512 72 71 20
triumphpforte.at
apotheke@triumphpforte.at

Company register no.: FN 22084 b, Regional Court of Innsbruck
VAT ID: ATU31292703
Data processing register no.: 0036048

We process both data that you provide to us yourself and data that we receive through your use of our online presence.

We process personal data that you provide to us as follows:

Data processing in connection with contacting us:

If you contact us (for example by email, contact form, or telephone), we process your data in order to handle and respond to your inquiry and to carry it out. Your data is processed for the purpose of taking steps prior to entering into a contract, for the performance of a contract, or as part of our customer service.

 

General data processing in connection with customer orders:

Your data is processed for the performance of a contractual relationship or on a legal basis in the context of a business relationship (or for the handling of that relationship). Your data is processed for the formal handling of the business matters we are to deal with and for the sale of goods and services.

The transfer of the data relevant in each individual case is based on a legal obligation or serves the performance of a contractual relationship. In addition, data is transferred to the following categories of recipients:

Banks, legal representatives, tax advisors, auditors, courts, competent administrative authorities, debt collection agencies, third-party financiers, contractual and business partners, insurers, transport companies, suppliers.

 

Data processing in connection with the customer card:

If you register for our customer card, we process your data in order to record and evaluate previous sales transactions, so that we can grant you your regular-customer benefits and improve our services for you. Your data is processed on the basis of your consent until you withdraw that consent.

 

Data processing for the purpose of direct marketing:

If you subscribe to our newsletter, your data is processed on the basis of your consent (via the medium you selected) or on the basis of a legitimate interest in initiating business relating to our own range of goods or services. That legitimate interest arises from our interest in sending you messages in order to inform you about news and offers from our pharmacy and to promote our own range of services.

 

We process personal data that we receive through your use of our online presence as follows:

Server logs

You do not need to provide any personal data in order to use our website. Our web server nevertheless records the data that your internet browser transmits to us (including the IP address of the requesting computer, the date and time of the request, details of the requested file (name and URL), the amount of data transferred, a message indicating whether the request was successful, identification data of the browser and operating system used, and the website from which access took place if access was via a link).

The legal basis for this processing is our legitimate interest in ensuring system security, technically administering the website, and optimizing service quality.

If a hacking attack has occurred, this data will be passed on to law enforcement authorities. It is not passed on to third parties beyond that. Server logs are stored for a maximum of three months.

Cookies

Further information:

You have the right of access to the data stored about you under Article 15 GDPR, the right to rectification of inaccurate data under Article 16 GDPR, the right to erasure of data under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR, the right to data portability under Article 20 GDPR, and the right to object to unreasonable data processing under Article 21 GDPR.

Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You have the right to lodge a complaint with the supervisory authority. In Austria, the competent authority is the Data Protection Authority. The address is: Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, telephone: +43 1 52 152-0, email: dsb@dsb.gv.at.

The data we ask you to provide is necessary for us to perform our services under the contractual relationship, to provide the information you have requested from us, or when sending our newsletter and other information. If you do not provide the data collected, we cannot provide our services.

No automated decision-making, including profiling, takes place. If we process your personal data for a purpose other than the one for which we collected it, we will inform you of that fact and of that other purpose.